Frequently asked questions.

An online preparation platform for language exams. You practise all four skills, get your writing and speaking marked by an AI examiner, sit full timed mock tests and follow a study plan built from your own placement check.

Every Canada PR language test, starting with IELTS. IELTS General Training is live in full. IELTS Academic is live for Listening, Speaking and Writing Task 2, with Academic Reading and Task 1 charts being added now. CELPIP-General, PTE Core, TEF Canada and TCF Canada launch next, and each one joins your plan the day it opens, at no extra cost.

A phone, tablet or computer with a modern browser and an internet connection. For Speaking, use Chrome, Edge or Safari and allow the microphone. Headphones help for Listening.

No. Bandcrest is independent and is not affiliated with or endorsed by the official test providers. We do not book tests or give immigration advice.

The placement check in all four skills, one full Listening test, one full Reading test, one essay marked by the AI examiner, Speaking Part 1 with the live examiner, and the first lesson of every Learning Center module.

No. Just an email address. You only pay if and when you choose a plan.

No. Your trial allowances stay in your account until you use them.

Submit a Task 1 letter or a Task 2 essay. The examiner gives a band for each of the four official criteria, explains each band, corrects your errors, checks each paragraph and counts Task 2 double for your overall Writing band, just as in the exam.

You talk out loud with an AI examiner in real time. It runs Part 1, gives you a Part 2 cue card with one minute to prepare and lets you speak for up to two minutes without interrupting, then discusses the topic with you in Part 3. You get a band for each criterion and better versions of your own answers.

The examiner marks against the same public criteria human examiners use, and explains every score. Treat the result as a well-informed estimate rather than an official score. Its job is to show you what to fix and whether you are improving.

On a paid plan, up to 12 essays marked and up to 4 full speaking tests every day, and unlimited Listening and Reading practice.

No. All practice takes place inside your account, online. This protects the material and keeps your results in one place.

Yes. Your results, plan and lesson progress are saved to your account and appear on any device you sign in on.

A complete IELTS General Training test in exam order: Listening, Reading and Writing back to back under real timings, then Speaking the same day or within 7 days. You get an overall band, a band for each skill and a 7-day coaching plan.

No, just like the real exam. Your answers save as you go, each section submits itself when time runs out, and if your connection drops you can resume within 24 hours.

When you start it. Each plan includes a number of full mocks: 2 on Starter, 8 on Progress and 20 on Mastery.

Yes. A single full mock test costs ₦3,500, or ₦2,800 with an active plan. Free-trial learners can buy one too.

Starter is ₦10,000 for 1 month, Progress is ₦25,000 for 3 months and Mastery is ₦40,000 for 6 months. See plans and pricing for everything included.

We show prices in your local currency so they are easy to understand. Payment is taken in Nigerian naira by Paystack and your bank converts it, so your statement may differ slightly. Your receipt shows both amounts.

Yes, for the same length, so your practice is never interrupted. We email you before it renews. Turn renewal off at any time from the Account page and keep access until the end of the paid period.

No. Payments for plans, single mock tests and skill guides are final and are not refunded, including for any unused part of a plan. You can turn off renewal at any time from your Account page: your plan then stops renewing and you keep access until the end of the period you paid for. Try Bandcrest first with the free trial, which needs no card. If you were charged twice by mistake, contact us and we will reverse the duplicate payment. See the refund policy.

Sometimes. If you have one, enter it at checkout under "Have a promo code?".

In Account → Billing history. You can print any receipt or have it emailed to you.

In-depth guides for Listening, Reading, Writing and Speaking, in separate Academic and General Training editions. You buy each one once and read it online for as long as you have your account. They are being written now and will appear in the Store as they are released.

No. Guides are read online in your account, on any device. Each page carries your name, which helps us protect the work of our writers.

Yes, 20% off every guide and bundle while your plan is active.

Accounts are verified by email, passwords must be strong, and our database only lets you read your own records. We never sell your data. See the privacy policy.

Yes, from the Account page. You can also sign out of every device at once.

Yes. Every email has an unsubscribe link, and you can turn tips and study reminders on or off separately in Account → Email preferences. Receipts and renewal notices are always sent.

Use the contact form. Never send your password or card details in a message.